The article provides an insightful analysis of UPS's Q3 performance, describing it as a train heading downhill off the tracks. The piece highlights key figures, good and bad aspects, and reveals UPS's struggles, including lower full-year 2023 guidance, uncertainties with top customers, and issues like package diversion and softening demand.

Learn about Shopify's strategic investment in Faire, a B2B marketplace connecting brands and retailers. Delve into the terms of the deal and the potential implications for both companies. Gain insights into the unique approach Shopify is taking to own both eCommerce and Point of Sale (POS) stacks.

Get ready for the holiday shopping season with insights on consumer behavior and strategic guidance for brands and retailers. In this article, we explore key trends in consumer behavior, including a focus on value, the impact on the home improvement category, and concerns about credit card delinquencies.

Discover Amazon's dynamic growth and strategic shifts across its diverse ventures. Dive into the cloud giant's 12% year-on-year expansion, transforming its retail core into an AI powerhouse. Explore their prowess in compute infrastructure, AI models, and applications. Uncover Amazon's retail strides, from same-day facilities to advertising revenue spikes, as it continues to reshape the industry landscape.

For those who didn’t attend Shoptalk in Las Vegas or missed my session, I gave a talk on 8:30 Monday morning about Implementing Headless eCommerce with my friend Dimple Rao, VP of Product Management and User Experience Design at Chico’s FAS. Read my top three takeaways from the talk!