Consulting Rick Watson Consulting Rick Watson

RMW Commerce Content Manifesto: Why do I do what I do?

In my writing and content production, I focus on providing valuable insights to a mid-market and enterprise-level eCommerce audience, including brands, retailers, marketplaces, agencies, and investors. My content is designed to help decision-makers make better choices, gain new perspectives on familiar topics, and uncover important truths.

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Consulting Rick Watson Consulting Rick Watson

Personalization Is Overrated: Won't Save Your Business

Amidst the hype surrounding 'personalization' in business, it's time to reconsider its true impact. Contrary to popular belief, shared experiences and compelling offers often trump personalized marketing tactics. In this article, we delve into why business fundamentals like inventory management and offer quality matter more than ever in today's retail and eCommerce landscape.

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eCommerce Rick Watson eCommerce Rick Watson

I'm Baaaaaaaaackkkkkk - Hot Takes From January

Readers can expect an engaging and insightful breakdown of recent developments and hot topics in the world of commerce and technology. From the latest moves by industry giants like Shopify, Amazon, and Walmart to the struggles and triumphs of retail titans such as H&M and Macy's, this article offers a comprehensive overview of the ever-evolving landscape.

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Supply Chain Rick Watson Supply Chain Rick Watson

UPS Q3 2023 Revenue & Profit Declines Continue Accelerating: But It’s Complicated

The article provides an insightful analysis of UPS's Q3 performance, describing it as a train heading downhill off the tracks. The piece highlights key figures, good and bad aspects, and reveals UPS's struggles, including lower full-year 2023 guidance, uncertainties with top customers, and issues like package diversion and softening demand.

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Marketplaces Rick Watson Marketplaces Rick Watson

Which Platforms Are Most Threatened by TikTok?

Prepare to dive into TikTok's expansion into eCommerce and its potential impact on tech giants. We assess who's highly threatened, moderately concerned, or relatively secure in the face of TikTok's ambitions. From Google's search dominance to Shopify's stronghold, this article dissects the evolving competitive landscape.

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