Macy's Launches a Digital Fashion Platform

Macy's has launched an immersive digital fashion hub. I really have no idea how this will help it sell more product. The initiative is almost sounds worse when you break it down word by word.

Macy's.

Launched. Immersive. Digital. Fashion. Hub.

Macy's.

What is even happening here? Macy's new CEO Tony Spring spent his career at Bloomingdale's in the fashion world. Now we are trying to launch a new private label brand in a digital realm?

A few details:

* Macy's isn't saying much, and it only promises that you can evolve your digital fabric over time and share it with friends on "select social channels."

* It's partnering with a metaverse infrastructure company Journee to create the experience.

* Just the core value prop is not very well articulated. You create this virtual item, using a Macy's account (eyeroll) and share it to other people who might care about it. Sounds like NFTs all over again.

So. many. questions.

* Wouldn't Macy's have been better served just to partner directly with TikTok on something? Or perhaps with Snap Augmented Reality? Or Roblox?

* Zuck and Meta, with unlimited budget, is not able to get people to care about the metaverse, but somehow Macy's will with more or less off-price margins?

I understand this is a partnership, but if you are looking to sell some private label clothes, let's try and sell them the old fashioned way?

* What about Shein?

The younger demographic (which seemingly this would appeal to) is addicted to fast-fashion. Macy's introducing one style every two years is hopelessly outdated. Shein looks virtually unstoppable at the moment, how about partnering with them? A lot of ABG/Sparc brands are in Macy's already.

Rick Watson

Rick Watson founded RMW Commerce Consulting after spending 20+ years as a technology entrepreneur and operator exclusively in the eCommerce industry with companies like ChannelAdvisor, BarnesandNoble.com, Merchantry, and Pitney Bowes.

Watson’s work today is centered on supporting investors and management teams incubating and growing direct-to-consumer businesses. Most recently, in partnership with WHP Global, Rick was a critical resource in architecting the WHP+ platform, a new turnkey direct to consumer digital e-commerce platform that powers AnneKlein.com and JosephAbboud.com.

Watson also hosts a weekly podcast, Watson Weekly, where he shares an unbiased, unfiltered expert take on the retail sector’s biggest players.

In the past year alone, Rick has spoken at many in-person and virtual events as well as podcasts on topics ranging from retail/ecom to supply chain/logistics and even digital grocery including CommerceNext IRL, ASCM Connect, and Retail Innovation Conference.

https://www.rmwcommerce.com/
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