Posts in technology
Software Ate the World, But It Was a Dog’s Breakfast

Many software systems have gotten larger than any human or even human system can manage, no matter how well intentioned. There are just too many dependencies and too many things that can go wrong. Any organization which relies on the interaction between software, processes, and relationships would do well to study the theory behind High Reliability Organizations.

ECommerce replatforming for most retailers fall into this category. Many retailers have dozens of even a few hundred vendors and don't realize it. What' are the odds that all will transition to the new platform without hiccups? Pretty small.

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